Knowledge Process Outsourcing

We are expertise in below mentioned KPO Services

Services

  • Accurately captures the medical record's document type, provider, date and other customized data fields.
  • Arranges and categorizes electronic medical records according to provider with date range.
  • Chronologically sorts documents according to provider and date range.
  • Deletes duplicate multiple records.
  • Provides a separate log for duplicate records.
  • Accommodates client's requests on customized sorting orders.
  • Offers deliverables that can be directly printed and used.
Other on-demand features:
  • Provides separate duplicate records upon request.
  • Delivers PDF final output with Tab sheets.
Includes on-demand links for quick and easy page navigation.

We offer our services to Medico-legal organizations to assist them in interpreting and summarizing their clients' medical records.

  • Indicates and highlights medical information that is critical to the case to help legal experts in identifying the case's strengths and weaknesses.
  • Arranges and categorizes electronic medical records according to provider with date range.
  • Chronologically sorts documents according to provider and date range.
  • Organizes medical records summary significantly decrease review time by approximately 25% to 40%.
  • Provides an easy and simplified review process for legal experts.
  • Customizes and designs processes to suit the clients' unique needs and expectations.
Service Advantages
  • The CDS team in charge of medical record projects are knowledgeable in medical terms, medications, medical reports, US healthcare and insurance terms.
  • Provides accurate transcription of handwritten documents.
  • Utilizes proven processes and quality control measures to eliminate typographical errors.
  • Provides patient document summaries presented in a pre-determined template including biographical and personal information, clinical abstract, history of injury or illness, evaluation of reports, medications, etc.
  • Provides on-demand hyperlinks.

What We Do

We utilize a proven six-tier processes to identify inaccurate and corrupted data as follows:
Defining Locating Profiling Standardizing Matching & Merging Deploying
Data Quality Assurance
  • Audit all different data types and formats whether manually entered or software generated.
  • Crosscheck data cleansing rules throughout the database.
  • Extensive know-how and experience in business data handling and database management.
  • Maintain accurate, consistent and high-quality data.

About the Client

Leading Furniture reseller with more than 10 retail stores based on TX, USA.

Problem and the Needs

This client invested thousands of dollars in to their internal inventory tracking software and struggling to implement them because of various un-controllable factors like employee attrition, lack of IT knowledge in middle management and so on, following are their top needs.

  • To update their inventory software with up to date data's.
  • Track and Maintain this inventory system.
  • Train and coordinate with all employees to use it.
  • To do back order process through this inventory system.
  • Generate various monthly reports for management.
  • To manage their day to day sales details.
  • Equipping an e-commerce website.
Our Approach
  • CDS will provide dedicated off-shore and on-site team for this client with required domain and process knowledge.
  • CDS will learn this system directly from software vendor to enter the data up to date and maintain the data.
  • Client should form an Inventory Audit team to prepare up to date inventory details from all the stores.
  • Client should form a Inventory coordinator with whom CDS team will work to maintain inventory on day to day basis.
  • CDS should create a quick training manual for new employees to train established process.
The Key Challenges
  • To get middle management team attention to explain the importance of this process change.
  • To train existing employees to use the derived processes.
  • Building a strong communication bridges between client team and off shore team.
The End Results
  • Client took over all control on inventory system with CDS support.
  • Every employee at client place started using inventory system effectively.
  • With CDS scheduled weekly/monthly reports client able to make informed business decisions.
  • Client increased their revenue from the E-Commerce website developed & managed by CDS.
  • Over all its improved process efficiency from bottom line.

Correctly unitized and coded documents help in creation of accurate databases, saving the time and effort of the end user to a great extent. The know-how of sound academic ethics and knowledge of market practices have become the guiding phenomenon for determining 'How Best to Unitize the Documents and Code the Database Information'.

CDS Services

  • LDD - Logical Document Determination / Unitization
  • Objective coding / Bibliographic coding
  • Subjective coding / In-Text coding
  • Full-Text capture
  • Online Document coding

Lawyers and legal experts can easily view the documents, as well as their citations, articles, deposition testimony, previous briefs, transcripts, exhibits, and audio and video clips among other documents and evidences.

CDS Support

At CDS, we specialize in creating hyperlinks in legal briefs and other related legal documents. Our dedicated team reads the whole set of documents to create visible and logical hyperlinks for all supporting documents cited in the main document. The 'Table of Contents' and 'Table of Authorities' pages contain hyperlinks of the E-Briefs and other supporting documents which are also hyperlinked to the pages where they are mentioned in the briefs.

Technical Advantages
  • Experienced in utilizing electronic tools and software used to create hyperlinks.
  • Provides high security during file transfer.
  • Subjective coding / In-Text coding.
  • Offers customizable project support to suit clients' individual needs.

Use ViZi360° as a secure, cloud based platform for sharing as much or as little as you want from the medical timeline and accompanying medical files with your entire legal team, co-counsel, clients and medical experts.

Why ViZi360°?

  • Harness the power of Visual Analytics.
  • Convert analytical findings to actionable insights.
  • Visually convey your arguments.
  • Customize the timeline to bring visual patterns into plain sight.

In the process, they reduce their cost by some 50%. At this point, salaries and overhead costs for operations are escalating and management does not have the time or a viable alternative that will improve your core business, even though they realize its importance. In today's competitive, business arena cutting costs is paramount. Establishing an offshore business office is a positive step that will assure your continued growth and the ability to remain competitive. We've helped several companies, both large and small, with the transition and we can help you too.

Business Office Operations include
  • Business Support
  • Inventory Information Management
  • Remote Computer Management
  • Business reports for Informed Decisions
  • Order Information Management
  • Payroll
  • Document Management
  • HR Activities Reporting
  • Customized Support
  • Account Information Management
  • Production Information Management