SAP Remote BASIS Support

WFT’s SAP Remote BASIS support service is a comprehensive operational management offering that assists clients to improve the quality of overall SAP BASIS support operations while reducing the overall operational management cost.

The key benefits include:

• Enterprise class SAP BASIS Support
• 24x7 availability
• Subscription-based pricing – pay per use model
• Daily health checks to Service Pack upgrades
• ITIL-based service desk
• Toll free number access
• Pre-Defined SLAs
• Support for Entire SAP Application Suite
• Highly Scalable from few servers to thousands of Servers
• Support for Physical, Hosted and Cloud Environments

Providing an enterprise class SAP Remote BASIS Support services for SAP solutions presents a tremendous opportunity for our clients. The advantage of WFT managing client's SAP BASIS support drastically reduces the client's operational management costs (OpEx) and enables them to concentrate on their core business; it also helps clients to refocus their IT on innovation rather than on operations management.